Shipping policy

SHIPPING POLIC

Thank you for shopping with MILLAH. We work to process and ship every order as carefully and efficiently as possible.

ORDER PROCESSING

Most items are made to order and are typically processed and handed to the carrier within 1–3 business days after your order is placed, unless otherwise stated on the product page.

Business days do not include weekends or holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

ESTIMATED DELIVERY TIMES

After your order has been processed and shipped, estimated delivery times are:

United States: 6–12 business days
Canada and Australia: 8–15 business days
Rest of world: 10–21 business days

Checkout shows an estimated delivery date for your address before you pay.

These delivery times are estimates only and are not guaranteed. Delays may occur due to shipping carriers, customs, weather, holidays, high order volume, or circumstances outside of MILLAH’s control.

PRE-ORDERS

Items marked as pre-order are not available for immediate shipment.

Estimated production or shipping timelines for pre-order items will be provided on the applicable product page whenever available.

If your order contains both in-stock and pre-order items, your order may be held and shipped together once all items are ready unless otherwise stated.

Pre-order timelines are estimates and may change due to production, manufacturing, quality-control, or carrier delays.

INTERNATIONAL SHIPPING

International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping charge unless otherwise stated at checkout.

Customs processing may also cause additional delivery delays.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, contact us as soon as possible at carrymillahforever@gmail.com.

We will make a reasonable effort to update your information before shipment, but we cannot guarantee that changes can be made once an order has entered processing or has shipped.

MILLAH is not responsible for orders delivered to an incorrect address provided by the customer.

LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside of our control.

MILLAH is not responsible for carrier delays or for packages confirmed as delivered by the carrier.

If your package is delayed, lost, damaged in transit, or marked delivered but cannot be located, contact us at carrymillahforever@gmail.com and we will assist you with the carrier where reasonably possible.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at carrymillahforever@gmail.com.

Include your order number and clear photographs of the item and packaging when applicable so we can review the issue.

RETURNED PACKAGES

If a package is returned to MILLAH because of an incorrect or incomplete address, failed delivery attempt, refusal, or another issue outside of our control, the customer may be responsible for additional shipping charges required to resend the order.

SHIPPING CHARGES

Free standard shipping on U.S. orders of $80 or more — applied automatically at checkout.

Shipping charges, when applicable, are calculated and displayed at checkout before you complete your purchase.

Shipping charges are generally non-refundable once an order has shipped, except where required by law or where MILLAH determines otherwise.

QUESTIONS

For questions regarding shipping or your order, contact:

MILLAH
carrymillahforever@gmail.com